July 23, 2019 Minneapolis, MN, USA

Project Manager

What is the focus of this role?

We are looking for an experienced Project Manager to join our growing team. The successful candidate must be able to demonstrate project delivery end-to-end across multiple functions; ideally having done so in a client-facing environment.

The Project Manager will assume project responsibilities from initiation to post-implementation. They will define the project objectives, oversee quality control and be responsible for coordinating the activities of the entire team. This role reports to the PMO lead, based in Aimia’s Minneapolis office, and may require some business travel, as dictated by the location of the project’s client.

Strategy & Planning

  • Oversees the project scope, develops a clear and detailed project schedule across all streams, accounting for interdependencies and client dependencies.
  • Creates project structure, roadmaps for delivery, meeting cadence, and facilitates clear and consistent communication across the client and internal teams.
  • Defines project success criteria and manages goals, objectives and expectations of the project across functional teams.
  • Builds an acceptance into service project plan and tracks key project deliverables and dependencies (both client and internal teams) against the agreed-upon project scope.
  • Records the outcomes and actions of meetings including risks, assumptions, issues, dependencies and distributes to team and stakeholders.
  • Partners with the production support team for operational process hand offs and production optimizations.
  • Conduct project post mortems and creates recommendations report to identify successful and unsuccessful project elements.

Operational Management

  • Directs and manages project development from beginning to end.
  • Develops full-scale project plans and associated communications documents.
  • Delegates tasks and responsibilities to appropriate personnel.
  • Identifies and resolve issues and conflicts within the project team.
  • Identifies and manages project dependencies and critical path.
  • Develops and delivers progress reports, requirements documentation and contributes to presentations.
  • Proactively manages changes in project scope and raises a formal change request if needed.
  • Build, develop and grow business relationships – internally and with the client.
  • Obtain client sign-off on the project completion form.
  • Ensures compliance of Aimia’s project delivery and standards scopes.
  • Follows a formal change request process, including change request documentation and budgetary information.
  • Partners with the production support team for operational process hand offs and production optimizations.

Knowledge / Experience / Personal Attributes

The successful candidate must have:

  • A proven track record in the successful hands-on delivery of projects – minimum 2 years’ relevant project management experience.
  • Knowledge and experience in project methodology with proven experience in project leadership roles, with well-developed experience executing complex projects.
  • Experience in successfully managing a variety of significant cross-functional projects in parallel.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Ability to react to project adjustments and alterations promptly and efficiently.
  • Ability to build trust and strong relationships with internal teams and clients.
  • Experience in large scale, multi-function software implementations in large corporates.
  • Understanding of project management methodologies – Project Management Professional (PMP) certification desirable.
  • Working knowledge of MS Project and MS Excel.
  • Proficient in Microsoft Office (PowerPoint, Word, SharePoint, Teams, Skype).
  • Strong verbal & written communication skills – this role will deal with all levels of management, across cultures and regions.
  • High energy and a positive attitude.

Apply for this Job

Apply for this job by emailing loyalty@aimia.com with "Minneapolis, MN, USA: Project Manager" in the subject line.


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