Contacts

/Contacts
Contacts 2018-08-07T10:28:34+00:00
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From Canada, United States and Caribbean
1-800-361-5373

From United Kingdom
0800 756 3865

From all other areas
1-514-395-0300

Online Assistance

From Canada or United States
General number: 1-800-237-6639
Agencies: 1-877-262-0455
Groups: 1-800-800-9999
AM Contigo: 1-855-332-1455

From Europe
France: 0800 916 754
Rep. of Ireland: 1-800-855-474
Netherlands: 0800 0224008
Spain: 900 995 282
United Kingdom: 0800 9775 533
For all of Europe, the program offers email support for sales and customer service at amcustomercare@aeromexico.com 

From Mexico
Mexico City and metropolitan area: 5133-4000 (local call)
Other cities in Mexico: 0155 5133 4000 from a landline, or 55-5133-4000 from a cellphone (charged as a local call)

From the rest of Latin America
Argentina: 0800 888 2276
Brazil: 0800 891 7512
Chile: 225 99 4378
Colombia: 01 800 952 0533
Costa Rica: 0 800 052 1447
Cuba: (07) 830 9528  and (07) 831 6015
Ecuador: 1-800-000-227
El Salvador: 800 61 05
Guatemala: 1-800-835 0269
Honduras: 800 2791 9025
Nicaragua: 001 800 2260294
Panama: 800 052 1373
Peru: 0800 53407

From Asia-Pacific
China: +86 21 6089 99 85
Japan: (81) 3 5293 5945

From other countries
Mexico City headquarters: +52 55 5133 4000

Online Assistance

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From United Arab Emirates
+971 4391 3400

From Qatar
+974 4444 9210

From Bahrain
+973 1758 3888

Online Assistance

Corporate & Financial
Christa Poole
christa.poole@aimia.com
Phone: 416-352-3745

Aeroplan
Aeroplan Media Relations Team
media.aeroplan.com

Air Miles Middle East
Christa Poole
christa.poole@aimia.com
Phone: 416-352-3745

Social Purpose & Corporate Sustainability Team
socialpurpose@aimia.com

Global Offices

Head Office – Montreal
Tour Aimia
525 Viger Avenue West, Suite 1000
Montreal, QC H2Z 0B2

Montreal
5100 de Maisonneuve Blvd West
Montreal, QC H4A 3T2

Toronto
130 King Street West, Suite 1500
PO Box 160
Toronto, ON M5X 1C7

Vancouver
6001 Grant McConachie Way
Richmond, BC V7B 1K3

Minneapolis
100 North Sixth Street, Suite 650C
Minneapolis, MN 55403
Phone: 763.445.3500
Email: loyalty@aimia.com

Newark
1501 Casho Mill Rd. #14
Newark, DE 19711

Netherlands
Papelaan 85-W
2252 EG Voorschoten, LMI BV

United Kingdom
80 Strand
London
WC2R 0NN
Phone: 0203 880 1515

Bahrain
Office # 31, Building: # 2317
Road: 2830
Block: 0428
Al Seef District
PO Box 18382
Manama, Kingdom of Bahrain

Portugal
Rua Castilho, nº 39, 15º
1250 068 Santo António
Portugal

Qatar
SUITE # 316B
3rd Floor
Royal Plaza Building
P.O. Box 24050
Doha, QATAR

UAE
Office 204, Building 15,
Dubai Internet City,
PO Box 33818
Dubai, United Arab Emirates

Australia
Tenancy 18
717 Bourke Street
Docklands 3000, VIC
Phone: (03) 9093 7111

Australia
Level 3
333 George Street
Sydney NSW 2000
Phone: +61 2 9921 5000

Hong Kong
Units 3401-2, 34/F AIA Tower
183 Electric Road, North Point
Hong Kong
Phone: 852-2532 8700

India
Ramnord House, Ground Floor
77 Dr. Annie Besant Road
Worli, Mumbai – 400 018

Indonesia
Menara Jamsostek, North Building 11th Floor
Jl. Jenderal Gatot Subroto No. 38
Jakarta 12710
Phone: +62(21) 5296 1988

Japan
Oak Minami Azabu Building 2F
3-19-23 Minami Azabu, Minato-ku,
Tokyo 106-0047
Phone: +81-(0)3-4580-2700

Malaysia
Unit 5-5, Level 5
Wisma UOA 2
21, Jalan Pinang
50450 Kuala Lumpur
Phone: +603-6195-1000

Singapore
1 HarbourFront Place #18-04 to #18-06
HarbourFront Tower One
Singapore 098633
Phone: +65 6220 0005