MONTREAL, May 22 /CNW Telbec/ – Groupe Aeroplan today announced that
following the outcome of a mediation at the Canada Industrial Relations Board,
Aeroplan Canada Inc., Air Canada and the CAW Local 2002 reached an agreement
on the transition of contact centre agents to Aeroplan. This includes
confirmation of Aeroplan Canada Inc. as the employer of its contact centre
agents as of June 1, 2009 and CAW Local 2002 as their bargaining agent.
Groupe Aeroplan has previously announced Aeroplan Canada Inc.’s intention
to be the employer of its contact centre agents, who are currently employed by
Air Canada, effective June 1, 2009.
About Groupe Aeroplan Inc.
Groupe Aeroplan Inc. is a leading international loyalty management
corporation. Groupe Aeroplan owns Aeroplan, Canada’s premier loyalty program
and Nectar, the United Kingdom’s leading coalition loyalty program. In the
Gulf Region, Groupe Aeroplan owns 60 per cent of Rewards Management Middle
East, the operator of Air Miles programs in the United Arab Emirates, Qatar
and Bahrain. Groupe Aeroplan also operates LMG Insight & Communication, a
customer-driven insight and data analytics business offering international
services to retailers and their suppliers.
For more information about Groupe Aeroplan, please visit
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